FAQ

Your credit card information is 100% safe and secure. In order to protect your personal information, we have taken the best security measures that there are. These are consistent with international information practices and they include technical and procedural steps to make sure that your data is protected from misuse, unauthorized access or disclosure, loss, alteration, or destruction. All credit card information is transmitted using 256 bit SSL encryption for processing by the credit card authority. We would also like to point out that once your transaction has been successful no personal data is retained by us.

This is a onetime payment that you make. Once we have received your payment you are given exclusive rights to own and manage your domain. You will need to renew it before the expiration date at regular registration costs. You can find out more information about the ICANN rules and regulations regarding the life cycle of a domain and what you will be expected to do at the following link. http://www.icann.org/en/resources/registrars/gtld-lifecycle

You must wait until the domain is sixty days old before you are allowed to transfer it. You are the proprietary owner but the domain laws say that transfers can only be done after the domain has matured for 60 days.

You can find our terms of service by clicking here

Domain name serve as humanly memorable name for an Internet Protocol (IP) resource. It is essentially the name of your website and what people will type in their browser to access your website. It is www.yourdomainname.com

Yes you do need a domain name in order to have a website. The domain name is where you website sits. Think of it like your domain name is your plot of land where you will build your house/website.

Yes you should register a domain name because you can't build a website until you have your domain name.

We accept all major credit cards as well as paypal and paper check.

Within 24 hours after your purchase, we will e-mail you domain name authorization code, so that you can transfer domain to your registrar. Or we will make a push to your account at domain name current registrar, if the domain is under 60 days ICANN trasnfer out lock. After trasnfer or push is completed, you will become legal domain name owner.

Normally you will be given access to the domain name you have purchased within 24 hours. There are some domains that come with restrictions with its registrar and special handling is required for these. Therefore they can take longer to deliver. If your domain is going to take longer than 24 hours to deliver, you will be notified via email so that you are aware of the timeframe required and you will know exactly when to expect access to your domain.

When you purchase a domain name from us you receive full rights and responsibilities to the domain.

It is important that you are aware that the purchase of a domain and domain registration are two different transactions. When you purchase a domain you have all the rights and responsibilities and this includes making sure that your domain is registered to you and doesn't expire. You can purchase your domain registration for a number of years but it is up to you to ensure that you renew it or it will expire. Per ICANN, it is the domain owner's responsibility to keep the domain registered or risk losing ownership of the domain. If you purchased a domain and didn't maintain registration, the domain would complete its lifecycle as per ICANN, and expire.

Check the WhoIs information for your domain and if it is not to your satisfaction, you will need to update the WhoIs information on your domain to reflect your ownership.

Your domain name is valid for as long as you maintain current registration on the domain. You can purchase registration for one year, two years, up to as long as you like.

Once you have purchased your domain, you have the option of purchasing hosting and developing a website, redirecting your domain to an existing website, parking your domain for traffic, or hold it as part of your personal portfolio. It is entirely up to you what you choose to do with your domain.

Yes you can sell your domain if you choose to do so.

It usually takes approximately 24 hours to transfer a domain. Please note that there are some domains that are subject to additional restrictions as per their RAR and these may take a little longer to transfer. If your domain is subject to this additional requirement, you will receive an email that will explain to you when you will gain access to your domain.

If you wish to transfer your domain name to another provider you will be able to request this via your chosen provider and according to their terms of operation. It is important that you are aware that a domain must be more than 60 days old in order to become eligible for a transfer.

There are some domains that are subject to additional restrictions because of their RAR. If your domain falls into this category and requires extra care you should have received an email that explains all of this and when you can expect to receive full access to your domain. Please be sure to check your spam folder if you haven't received an email.

You cannot transfer a new domain name to another registrar until it has matured for 60 days. The ICANN regulations state that all domains must remain on their RAR of origin until it has aged 60 days.